Autodesk Subscription Policy Change

Please read this important notice about how you will receive your future Autodesk® software upgrades.

In 2010 Autodesk is making download the default method for delivering your software upgrades.

How does this change affect me?

As an Autodesk® Subscription Software Coordinator you will be notified by email that your software upgrade is available for download, at which time you can also notify your end users if you so desire.

PLEASE NOTE THAT YOU WILL NOT AUTOMATICALLY RECEIVE A BOXED SHIPMENT WITH A CD/DVD WHEN YOUR UPGRADE RELEASES.

If you prefer a CD/DVD, you may set your delivery preference to “box” by signing in to Subscription Center and updating your profile.

Create a Subscription Account

If you do not have a Subscription user ID and password or you are uncertain if your product is associated with a Subscription contract, we can help you create an account in a few simple steps.

Why is Autodesk making this change?

With new product releases available for download, Subscription customers can immediately begin using the most current version of the software as soon as it is released.

In addition, making software download the default upgrade delivery method reduces the environmental impact of producing and shipping materials.

We want to thank you for your help and support in this important endeavor.

Questions

If you have questions, you can find a Customer FAQ and additional information on the Subscription Software Download page. You may also contact your Applied Software sales rep, or email us.

SUBSCRIPTION ADVANTAGE PACKS:

More Power to You!

With Autodesk® Subscription, you will have access to valuable benefits* including software upgrades, product enhancements, including Subscription Advantage Packs, technical support and online training.

Software Advantage

Software Upgrades
Protect your investment in design technology, avoid financial surprises, and stay competitive by keeping your design software up-to-date with Subscription:

• Receive software upgrades are automatic and worry-free
• Predict your expenses for the entire term of the contract

Subscription Advantage Packs
Available exclusively for Subscription customers, Subscription Advantage Packs provide early access to the latest product enhancements. Offered for select products and languages, Subscription Advantage Packs are easy to learn and use.

• Fully compatible with the base product
• Convenient implementation without disrupting ongoing projects

Exclusive License Terms
Get flexible, hassle-free license terms, such as previous version use and home use of your Autodesk software:

• Use previous versions of Autodesk software concurrently with the current release
• Use the same license of Autodesk software on a work computer and a home computer

Learning Advantage

Training

Do more with less effort. Subscription customers have access to library of self-paced, interactive tutorials - get up to speed quickly without disrupting workflow.

• Access to e-Learning lessons, training videos, podcasts, and Autodesk University courseware
• Learn about new features, techniques, an/or workflows

Support Advantage

Technical Support
With subscription support services, you can communicate, one-on-one, with Autodesk Product Support specialists:

• Get answers to your questions relating to installation and configuration
• Access database of all submitted support issues and Autodesk responses

Knowledge Base
With the Autodesk® Knowledge Base, you have quick and easy access to more than 2 million content solutions, including solutions, forums, data, downloads, learning resources, and product help files.

Haven’t installed your 2010 software yet?
Remember, with Subscription you enjoy flexible licensing rights*, so you can move back and forth between various Autodesk software versions seamlessly (up to three versions back for most products). Plus, Subscription Advantage Packs only work with your 2010 software, so for optimum productivity make sure your software is current.

Two Ways to Download Subscription Advantage Packs:

• From the Information Center within your 2010 software
• By signing in to Subscription Center at www.autodesk.com/subscriptionlogin