Unlimited Remote Technical Support Agreement

It’s Time to Have the Industry Leading Technical Support Behind Your Needs

Applied Software offers an unlimited remote technical support agreement for your Autodesk software at a nominal cost based on the total number of software seats maintained on subscription.

How We Provide Support

URTSA Pic (1)

Support Covers:

urt me

Facts on URTSA:

  • Provides support for issues that arise with your Autodesk software
  • Provides you with superior services and support for you Autodesk solutions
  • Nominal annual cost that will be based on the total number of seats of software you maintain on subscription or a maintenance plan
  • Customer satisfaction is high
  • Will continue to maintain the high level of remote technical support that you expect

Interested in Fabrication URTSA?

Facts on FURTSA:

  • Provides support for issues that arise with your Autodesk software used in the fabrication workflow
  • Provides you with superior services and support for your Autodesk solutions
  • Nominal annual cost that will be based on the total number of Fabrication Configurations in use
  • Customer Portal for the creation and management of your cases
  • Will continue to maintain the high level of remote technical support that you have come to expect

 

Unlimited Remote Technical Support for Vault?

Facts on VURTSA

  • Remote support for the Vault client and server
  • Remote server monitoring of the Vault services and storage
  • One (1) annual Vault server upgrade/migration, including validating a backup
  • Access to unlimited remote technical support for Vault, including server monitoring and an annual Vault server upgrade.