Author Archives: Jason Porter
Enterprise User Survival Kit
Below are links to the most common issues we have seen concerning Autodesk software. As more common issues become available the list will grow. License checkout timeout. What do you ...
Render process exited with code: 41
When signing into your Autodesk account you receive this message: There is currently no known Autodesk technical document regarding this issue be have found that in some cases the issue ...
“Customization file load failed” when launching AutoCAD
When launching AutoCAD (or any AutoCAD based product) you receive a message similar to this: Autodesk has several recommendation on how to resolve this issue here: “Customization file load failed. ...
“Requested service not available” when launching an Autodesk program
When trying to sign into Autodesk account from within an Autodesk program or the Autodesk Desktop app, the following message is displayed: The most common causes are: Server side security update. ...
“A software problem has caused […] to close unexpectedly”
Issue: After installing an Autodesk product, it fails to launch, crashes and will show the below error window: A software problem has caused […] to close unexpectedly. Causes:This error ...
License checkout timeout. What do you want to do?
When launching AutoCAD 2020 or newer software you receive this message: It may also be followed by this upon closing: The most common resolutions to these issues are: Install the ...
Autodesk Software Survival Kit
So you’ve purchased your software. . .now what? Our goal is not to simply sell software, our goal is guide you along your journey to the point where you are ...
DEMO: 5 Exciting New Features in AutoCAD 2022
Well, it’s here . . . AutoCAD 2022! With it comes some cool new features that I find really exciting. Of course, there are always the performance enhancements to make ...
Steps to easily transition to Autodesk Named User Accounts
As Autodesk makes the move to the new named user licensing model we are seeing a trend in the most common questions asked by companies. Question 1: Once I take ...
AutoCAD Tip: Awesome Drawing Purge Option
I’ve been working with AutoCAD-based products since the 80’s. I’ve worked as a draftsman, designer, CAD manager, and jack-of-all trades (master at none) CAD monkey. One thing I’ve learned is ...
Filtering a Point Cloud for Surface Data in Civil 3D
In two previous videos I explained the process of importing a LiDAR point cloud into Recap and processing it out as an RCP or an RCS file for use in ...
Proxygraphics vs. Object Enabler
A few weeks ago I was in on Civil 3D group chat in which someone asked, “Is it better to save a drawing with the proxygraphics turned on or to ...
