New View User Management for Autodesk Licenses

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With the introduction of the named user license model, the way we install and access Autodesk software has changed. It is now imperative that users get added to the company’s Autodesk Account and assigned software before they will be able to open and use the software. The new license model introduces a different way of user management and license activation, and although not difficult, it is not intuitive.

The Classic View of the User Management in Autodesk Account is where you will find network and monthly licenses. The New View is where you will find the single-user licenses.

The Primary Admin and Secondary Admin roles both have the necessary permissions to manage users in the New View of User Management in the Autodesk Account. The following steps explain adding users and assigning software.

Adding Users

  1. Sign into Autodesk Account.
  2. Pick the By User option under User Management (Figure A).
  3. Pick the +Add Users button at the top right (Figure A).
  4. Add each user by typing in their name and email address in the following format – First Name, Last Name, Email address (Figure B). 
  5. Hit enter to ensure that the format is correct (Figure B).
  6. Repeat for each user that needs to be added.
  7. Pick Send Invite (Figure C).
  8. Pick Done (Figure D).

Figure A

Figure B

Figure C

Figure D

Note: You can add users separated by a semi-colon (;), but if there are errors in any name and email, none will be added. The user will show as pending (Figure D) until their Autodesk Account is fully authenticated with creation of a password by the person finishing the setup of their account.

Adding Software by User

Under User Management > selecting By User will display the users that have been added to the Autodesk Account.

  1. Select a user.
  • Once the user is selected, the available software will be presented.
  • Check the box next to the software that the user needs.
  • Pick the back arrow and repeat the process for each user.

Note: When a product is added to an Autodesk subscription contract, a seat is automatically assigned to the contract manager (typically the primary admin). If that person is not a user, the seat will need to be unassigned from him/her before it can be assigned to the desired user.

To unassign software, follow the same process as above, except uncheck rather than check the box next to the software.

Adding Software by Product

Under User Management > selecting By Product will display the products associated with the subscription contract(s) that have the same contract manager.

Once the product is selected, a list of the assigned users will be presented. To assign additional users:

  1. Pick the Assign Users button. The list of users in the Autodesk Account will be presented (Figure A).

                        Figure A

  • A plus sign will show next to the users that are available to be added to the asset; select the desired user(s) (Figure B).
  • Pick the Assign button (Figure C).

Figure B

Figure C

Note: When a product is added to an Autodesk subscription contract, a seat is automatically assigned to the contract manager (typically the primary admin). If that person is not a user, the seat will need to be unassigned from him/her before it can be assigned to the desired user.

To unassign software from a user:

  1. Select By Product (Figure A).
  2. Pick the desired product (i.e. AEC Collection) (Figure A).
  3. Pick the three dots to the right of the username to reveal the options (Figure A).
  4. Select Remove Access (Figure B) to remove the user’s access to that software.

Figure A

Figure B

Named user management is the first step in the license model change within Autodesk. The elimination of network licenses and the upcoming “trade-in” promotion will have the primary and secondary users spending necessary time in the Autodesk Account to ensure that users have been added and assigned software so they may continue to do what they do without interruption.

When you need technical assistance with your company’s Autodesk software or companion products, contact Applied Software. We look forward to working with you to solve your issues.

With an Applied Software partnership, you have the opportunity to work through your technical issues with professionals like Deni Cox, who has been using, training and supporting end users on Autodesk products since AutoCAD version 2.6 in 1987. Her experience includes college instructor, AUGI CAD Camp and teaching Autodesk University courses in 2009-2011. Deni has Associate and Professional Certifications from Autodesk and is an Autodesk Certified Professional.

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