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Unlimited Remote Technical Support Agreement

Applied Software offers an unlimited remote technical support agreement for your Autodesk software at a nominal cost based on the total number of software seats maintained on subscription.

How We Provide Support

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Support Covers:

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Facts on URTSA:

  • Provides support for issues that arise with your Autodesk software
  • Provides you with superior services and support for you Autodesk solutions
  • Nominal annual cost that will be based on the total number of seats of software you maintain on subscription or a maintenance plan
  • Customer satisfaction is high
  • Will continue to maintain the high level of remote technical support that you expect

Interested in Fabrication URTSA?

Facts on FURTSA:

  • Provides support for issues that arise with your Autodesk software used in the fabrication workflow
  • Provides you with superior services and support for your Autodesk solutions
  • Nominal annual cost that will be based on the total number of Fabrication Configurations in use
  • Customer Portal for the creation and management of your cases
  • Will continue to maintain the high level of remote technical support that you have come to expect

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Unlimited Remote Technical Support for Vault?

Facts on VURTSA

  • Remote support for the Vault client and server
  • Remote server monitoring of the Vault services and storage
  • One (1) annual Vault server upgrade/migration, including validating a backup
  • Access to unlimited remote technical support for Vault, including server monitoring and an annual Vault server upgrade.

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