Unlimited Remote Technical Support
Applied Software offers an unlimited remote technical support agreement for your Autodesk software at a nominal cost based on the total number of software seats maintained on subscription.
How We Provide Support
Facts on URTSA:
- Provides you with superior services and support for your Autodesk solutions.
- Nominal annual cost that will be based on the total number of seats of software you maintain on subscription or a maintenance plan
- Customer satisfaction is high
- Will continue to maintain the high level of remote technical support that you expect
Interested in Fabrication URTSA?
Facts on FURTSA:
- Provides support for issues that arise with your Autodesk software used in the fabrication workflow
- Provides you with superior services and support for your Autodesk solutions
- Nominal annual cost that will be based on the total number of Fabrication Configurations in use
- Customer Portal for the creation and management of your cases
- Will continue to maintain the high level of remote technical support that you have come to expect
URTSA for Vault?
Facts on VURTSA:
- Remote support for the Vault client and server
- Remote server monitoring of the Vault services and storage
- One (1) annual Vault server upgrade/migration, including validating a backup
- Access to unlimited remote technical support for Vault, including server monitoring and an annual Vault server upgrade.