Meet Our Seasoned Industry Experts Who Are Here for You!
In order to provide the highest quality support and consultation, we take the time to truly understand your goals and objectives as well as your short and long term technical and functional needs. Then, we prepare a custom proposal that reflects your needs. We are ready to help you!
John Ade is a Registered Architect with more than 24 years of experience practicing architecture for a number of Atlanta’s leading architectural firms. In the last 15 years, he has concentrated on IT management and CAD/BIM systems support, development and implementation. This focus has allowed him to excel in his knowledge of leading systems and also in their practical application to solving today’s complex design and project challenges.
As an Associate Principal of design technology at The Preston Partnership, John was responsible for researching all new software technologies for use within the firm. This included managing the evaluation, deployment and support for Revit Architecture, Revit Structure and Architectural Desktop. The technology was deployed throughout the multi-disciplinary firm located in six US cities.
As a Senior Application Specialist specializing in BIM at Applied Software, John provides consulting services, project mentoring and application training to leading firms throughout the Southeast. His unique background in both project management and technology deployment allows him to provide valuable consulting on executive strategies which assist owners and principals in the deployment of BIM solutions.
After being hired at Technical Sales International 5 years ago as a Support Technician, Ronnie supported the Autodesk Fabrication CADmep, ESTmep and CAMduct software. As his knowledge progressed, he moved into a lead support role as well as doing online and on-site consulting and training.
In his current role at Applied Software, he is a Fabrication Specialist where his day to day is to work support cases for the Fabrication software. He assists users with setup and resolve issues users have with the software as well as get companies trained up on how to use the software.
Jeremy Capps graduated in 2018 from Belmont University in Nashville, TN with a minor in mathematics. Before coming to Applied Software, he interned as a software developer at Genesco and worked for a small startup that created Bluetooth attendance tracking software.
Here at Applied Software, he is a Software Developer who works on customizations for Autodesk products including Revit, Vault, and Forge along with developing internal tools using web technologies.
Deni started using AutoCAD with version 2.6 in 1987 in the private sector. She moved to the reseller network in 1989 where she began her career supporting and training end users on Autodesk products. She has had the opportunity to instruct in the Community College arena, within the reseller network, at AUGI CAD Camp in 2005, and at Autodesk University in 2009.
Deni has successfully completed both Associate and Professional Certifications from Autodesk and currently holds the status of an Autodesk Certified Professional. While Deni has enjoyed her years as an instructor, she is extremely happy in her current position with CAD-1 as a Technical Specialist.
It is here that she enjoys the diversity and challenge of the questions and problems presented by the varied levels of users. Deni is willing to tackle any technical support problem that users have!
Matt Dillon is a senior technical solutions specialist with over twenty years of expert-level project experience. He has over 20 years of experience consulting with and teaching numerous AEC firms in the implementation of BIM and CAD software, combining sound analytical skills with strong problem-solving capabilities.
Dillon also has extensive architectural industry knowledge and experience, combined with high level technical skills and the ability to adjust to rapidly changing project requirements.
He co-authored “Autodesk Architectural Desktop – an Advanced Implementation Guide, 2nd Edition” in 2007. Matt has been a highly rated Autodesk University speaker since 2000 and was a recipient of the Autodesk University “Distinguished Speaker” award in 2010.
Kenneth Driscol graduated in 1995 from University of Akron with a degree in Civil Engineering and Construction Technology.
Ken is a Senior Technical Specialist in Civil Infrastructure for Applied Software with over 20 years’ experience in the Civil Engineering industry. Prior to joining the Autodesk reseller partner channel, he was a Design Engineer for an ENR 500 ranked design firm. Mr. Driscol is an Autodesk Certified Product Support Professional and has reached the level of Civil Engineering Certified Implementation Expert.
He regularly conducts seminars on the use of Autodesk Technology in civil engineering and regularly provides implementation services, customization, training, and support to civil engineering professionals on Autodesk A/E/C BIM Technology Portfolio products. Ken has become the regional expert on BIM for Civil as it pertains to civil engineering practices and interoperability between other design disciplines in the AEC enterprise.
For the last 10 years, he has been a Senior Civil Application Specialist concentrating in Land Desktop, Civil 3D, Surveying, Map 3D, Hydrology and GIS services and instruction.
Jason Faulkner is the Director of Integration Services at Applied Software and has over 15 years of experience working with construction firms to deliver highly technical solutions. His vast experience in aligning a clients business goals with a tailor made solution to meet their needs has made him incredibly effective at achieving customer success.
At Applied Software, he leads the talented Applied Software development team to deliver innovative, flexible, and scalable solutions. He also works very hard with clients to help define their goals to deliver a workflow solution to solve their business’ needs.
Since 1991, Warren has been working with AutoCAD, which he learned while serving in the Air Force. He enjoyed the program so much that, shortly after learning AutoCAD, he became the CADD manager at his unit. After serving 10 years in the Air Force he entered the private sector, where he worked as a CADD manager for Civil Engineering firms in Lakewood.
In 1998 he joined an Autodesk reseller and training center to help establish in-house training and support programs. He is now the Training Center Manager for CAD-1, Inc. and has earned Autodesk Certified Instructor status. He has taught for many professional conferences and won an award from Autodesk for instructional quality.
With over 20 years of industry experience in the Civil and GIS fields, Warren always tries to apply a different approach to each client, based on their particular needs.
Shortly after graduating in 1998 from Colorado State University with a Bachelor of Science in Civil Engineering, Brian began doing design work in a general civil engineering firm using Land Development Desktop. Learning the software on his own, he soon became the resident expert in both LDT as well as AutoCAD. As soon as Civil 3D was released, Brian realized the potential it had and began devoting his free time to learning its ins and outs.
Joining the ranks of the CAD-1 technical specialists in the fall of 2006, Brian has been training engineers and drafters to successfully use Civil 3D in their firms. He is an Autodesk Certified Instructor and has passed the Professional Certification from Autodesk.
Brian has also taught at Autodesk University, Denver AUGI CAD Camp and numerous professional trade shows, and is a registered professional engineer in the State of Colorado.
Scott Hendricks leads Applied Software’s technical services delivery for the Autodesk® Fabrication products. He is an experienced instructor and implementation expert for Autodesk Fabrication CADmep™, Fabrication ESTmep™, and Fabrication CAMduct™.
His skills also extend to application development and customization of the Autodesk Fabrication products. He is the primary author of the Applied Software Configuration Pack for the USA market which enhances the use of the Autodesk Fabrication products with Imperial standards.
Scott also creates course ware and video tutorials for the Fabrication products. He previously worked for an MEP contractor and was a union plumber and pipe fitter for over 26 years.
Adam has spent over 15 years in the electrical industry, starting in the field as an electrical apprentice. Received a BS in Construction Management and spent over 6 years has a project manager. After that time, he made the transition to focus on design and prefabrication, where he spent the last 10 years in the industry as a fabrication designer & VDC Manager. Also spent 3 years on a LEAN core team to implement LEAN construction principals within the design and fabrication departments.
At Applied Software, he started as the Director of Strategic Services – Electrical, where his focus has been on the execution of our software & consulting services for electrical contractors. With the creation of Evolve Software, he is also the Electrical Segment Manager where he focuses on the development of eVolve Electrical and future initiatives that benefit Electrical contractors within the design and prefabrication space. His goal is to apply and share the knowledge and experience he’s gained to better the industry as a whole and provide real solutions that Electrical contractors need and have been waiting for.
Gabe Hernandez Specializes in the MEP and Architectural products and provides training, implementation and product support services.
Gabe has expertise in designing and implementing BIM processes and workflows. He is an Autodesk Certified Instructor and a Certified Product Support Professional. He has also achieved Autodesk Technical Sales Professional status in multiple categories. Gabe previously worked for architectural firms and MEP consulting engineers.
Gabe assisted in obtaining one of the first Autodesk Fabrication Specialization authorizations in 2013.
Dennis Howell is an accomplished professional with over thirty years of experience in Project Management, Technical Account Management, CAD Management and Autodesk software leadership.
In his twenty-five year tenure with Applied Software he has conducted classes for thousands of architects and engineers throughout the United States. Dennis regularly receives accolades from his students who rate his instruction among the best they have received. He is regularly enlisted to lead the training and consulting on new product rollouts. He also frequently mentors and consults with clients on the BIM processes, applicable products that support the BIM process, product upgrade, BIM implementation and transition plans, as well as process improvement strategies so that clients can leverage current technologies and leading industry trends.
As a Senior Application Specialist at Applied Software specializing in Manufacturing Solutions, Dennis provides consulting services, project mentoring and application. His unique background in both project management and technology deployment allows him to provide valuable consulting on executive strategies which assist owners and principals in the deployment of BIM solutions.
During tenure at Applied Software, Dennis has acted as CAD/BIM Manager for services provided to many companies both in the AEC as well as the MFG in the Southeast. Other examples of services included training and BIM project production, Revit Family component creation, programming, implementation of Inventor and Plant 3D.
Kevin Howk has more than sixteen years of experience managing a variety of sophisticated client implementations. He has a breadth of experience that includes leading requirements analysis discovery, defining project scope, managing complex resources and providing timely delivery.
His technical expertise includes a variety of projects centered around Microsoft, Sun, and Linux based implementations. Kevin has experience with Wide Area Networking using Cisco and Riverbed products. He has successfully implemented document management products both inside and outside the CAD/CAM market space. Currently, he is a Microsoft Certified Systems Engineer, Cisco Certified Network Associate, and Six Sigma Green Belt.
Rick Kremer graduated from the Florida A&M University with a Master’s of Architecture degree in 1996. He also has a Bachelor of Architecture from the University of Florida in 1993. Rick has 22 years of experience with project delivery, workflows and direct architectural experience with commercial, institution and federal projects. In addition to his architectural work experience Rick was a valued adjunct professor at ITT Technical University as well as Palm Beach State University. He taught students how to transition to and effectively use Revit in helping them secure employment in the architecture and construction industry.
In the last 10 years Rick has focused on providing training and implementation for Revit and AutoCAD Architecture to the firms he worked at. As a CAD and BIM manager Rick found his passion to be in helping others “Work Smarter, not harder”. He has attended Autodesk University and is a current Beta tester for Autodesk applications.
Rick also teaches Revit Architecture using his past work experience in the industry combined with his knowledge of Revit to guide clients in making an easy transition from AutoCAD to Revit. Clients that he consults with as well as customers he provides technical support to frequently send letters of thanks and praise making Rick a valuable asset at Applied Software.
Jason Miles graduated from Appalachian State University with a Bachelor’s Degree in Industrial Drafting and Design and a minor in Computer Information Systems. In his former career, Jason learned and utilized Inventor and Maya to produce engineered drawings and photo realistic renderings used for design and marketing.
Jason trained others in Autodesk Inventor and provided IT support for Autodesk products. Currently, Jason works for Applied Software as a Senior Applications Specialist with responsibility for Autodesk Manufacturing Solutions.
Dave has over 22 years of solid experience providing consulting, training, technical support and product support for the manufacturing, architecture, engineering, and construction disciplines.
In his previous employment, he managed multiple manufacturing and architectural design projects and was an accomplished Adjunct Professor teaching CAD applications. He is an Autodesk Certified Instructor. Dave is an Autodesk Certified Product Support Professional and has also achieved Autodesk Technical Sales Professional status for Manufacturing Design.
Norah has an Associate’s Degree as a Mechanical Drafter from Community College of Denver in 2008. She worked in the oil & gas and mining industry as a piping drafter and designer while attending school, and continued to work in the industry after graduation. During those 10 years, she discovered that her true passion was more information-technology related.
Norah’s new position made her responsible for setting up software to meet company and client standards and needs, as well as troubleshooting issues with drawings and/or software problems. Norah flourished in her new position and became the CAD manager. While holding this position, she helped create, implement and enforce CAD standards and support various CAD software programs for a multi-discipline oil & gas and mining company.
With this varied background, Norah was a natural to recently join the team at CAD-1 as a Technical Specialist.
Mark received his B.S. in Civil Engineering, an associate in Computer Science at the Rochester Institute of Technology before starting his engineering career in upstate New York. He worked 20+ years in the AEC industry where he started working as a surveyor then CAD/BIM Manager and IT Manager before joining Applied Software as a Consultant and Trainer. Mark Taught AutoCAD classes for 8 years at a local college.
Mark joined Applied Software as a Senior Application Specialist. His years of construction, AutoCAD, Revit, and consulting experience provide an excellent foundation to guide clients through the transition from CAD to BIM. In addition to AutoCAD, AutoCAD Architecture, Revit Architecture, Mark is also the Applied Software Specialist in Autodesk QTO, Autodesk Showcase and BIM 360 Field and Glue. Mark is one of the few selected people who can teach BIM 101 for the AGC, the Associated General Contractors of America.
Jason Porter has more than 15 years of experience in surveying and civil design and has guided numerous firms from installation to successful utilization of AutoCAD, Map 3D, and Civil 3D. He is an Autodesk Certified Instructor and an Autodesk Certified Product Support Professional. He has also achieved Autodesk Technical Sales Professional status for Civil Infrastructure. Prior to
his joining Applied Software, Jason worked at a nationally recognized engineering consulting firm. Visit Jason’s Blog here.
Michael Reuter is a Customer Success Advocate for Applied Software. He helps implement, train, set metrics, and follow up with BIM implementation for construction clients to ensure the success of implementation. Previously, he was a Project Engineer / BIM Coordinator for Archer Western, working on New Broughton Hospital in Morganton, NC, and an FBNO building near Virginia Beach, VA.
Michael graduated with a Masters of Building Science from Auburn University. I worked for o2 ideas for 5 years, starting out as a production designer & quickly moving up to art director a year later.
Before working at o2 ideas, he worked at his college newspaper for 3 years as an art director, account executive & creative director, as well as the editorial cartoonist.
Karen Pierce has experience as a BIM Manager, Content Manager and Electrical Designer who developed Revit families, schedules, templates and design standards – was responsible for all aspects of design and documentation from Schematic Design to Construction Documents.
She is an Application Specialist for the eVolve Electrical product with a focus on training, demos and webinars. Also involved in updating eVolve family components.
David Ronson is technical adviser for ASTI specializing in the Fabrication Products. He has been on both sides of the fab fence, as former solution specialist supporting the fabrication products, as well as a database administrator utilizing the program in a production manner.
His industry and program knowledge are always on full display when it comes to troubleshooting, program issues and his attention to detail makes problem solving easy for all parties involved. David has been involved with Fabrication since the early days of MAP, and is now a premier member of ASTI’s Fabrication Technical team.
Since 1988 he has practiced architecture in Los Angeles, Honolulu and Atlanta. Rabi is a registered Architect, adjunct professor and a senior AEC solutions consultant at Applied Software. In his current role, he provides AEC project planning/implementation, trains AEC professionals on (BIM) applications including Revit Architecture, Revit Structure, Navisworks, Infraworks 360, FormIt 360 Pro, A360 Collaboration for Revit, and Autodesk Sustainable Design Solutions.
Autodesk recognized Rabi as having received the highest ratings from students for instructor performance. He was named (ATC) Instructor of the Year for 2007. In 2009 he received the North America award for distinguished performance in Revit Architecture.
Mark grew up in a sheet metal family business, where after he graduated from Ball State University with a degree in production management, he came back to the family business and became Shop Manager for our fabrication division. In 1999, an opportunity to help develop and shape the Estimating environment came up and he became data manger and Help Desk manager of Estimation Software, where he also worked with development of the HVAC and Mechanical estimating products. In 2006, he moved back to Indiana to start a business that did BIM work for contractors, and to help them get their own BIM departments up and running as well.
Currently, he is responsible for supporting all Fabrication products with the ESTmep product as my main focus. Along with supporting the Fabrication products, he also consults with customers to better help their entire workflow for the contractor to help make it as cost effective and efficient as possible.
Brett got his start working as a mechanical contractor for Austin, TX based company Dynamic Systems which eventually led to management roles at TSI, QuickPen, Trimble and Autodesk. That experience has provided him with a deep knowledge & understanding of the technologies used throughout the MEP construction process. He remains passionate about improving the technologies and processes behind BIM, using his role at Applied Software to continue his involvement with the strategy and development of the technologies and services offered to the MEP industry
Brett has 2 roles at our company. First as the director of the fabrication services team, Brett leads the team of experts for the Autodesk Fabrication products who are regularly engaged in working with our customers to help them implement and elevate their use of Autodesk Fabrication CADmep, CAMduct, ESTmep and Revit. Secondly, Brett is also a segment manager for the eVolve software company. Through this role, he works closely with customers who use the software and the eVolve software team to define the product strategy and roadmap.
Barbara first learned AutoCAD as an architecture student at Iowa State University in 1987. After working in construction and architecture as a drafter, she moved into a CAD position with an architect in 1992. She worked on a wide variety of projects including residential, churches and educational facilities.
In 1997 Barbara moved to Colorado and began teaching AutoCAD and architectural design classes at a local college. In 2008 she also began teaching Revit to her college students. Barbara joined the CAD-1 team in the summer of 2014, teaching AutoCAD and Revit Architecture classes.
She is a registered architect in Colorado and is an Autodesk Certified Professional and an Autodesk Certified Instructor.
Wolfe has an extensive career as a strategies and technical expert in process and power, manufacturing and mechanical engineering. He has led services, development, support and training for a wide variety of solutions including Autodesk AutoCAD Plant 3D, Inventor, Vault, Advanced Steel and more. Most recently, he was a process and power specialist at ECAD. Wolfe has led technical implementations and strategic services for several Fortune 500 companies as well as smaller design firms, designed and taught various levels of training and was instrumental in developing product enhancement tools.
At Applied Software David is responsible for providing direction on implementation, new product enhancements, and strategies for customer engagement through the sales and implementation process. David leads a team of highly motivated technical resources who are passionate about learning new software and bringing workflows to life in a production environment. David represents Applied Software as a member of the Autodesk Expert Elite on the Autodesk forums.
Before his time here at Applied Software, Jeff Yao was in charge of Revit API test and SDK package for Autodesk for three years. Overall, he has around 25 years of software development experience under his belt.
Here at Applied Software, Jeff has been responsible for the creation of several Revit add-ins, worked on a myriad of CRM automation tasks, as well as helping in migration of client file management systems into Autodesk Vault.