Every day, the Applied Software techs demo 360 Sync to potential customers. Users are interested in 360 Sync because it solves a problem in the industry – dealing with data management and double or triple data entry.
Companies who use 360 Sync agree that it’s a world-class app that solves a worldwide problem. When Applied envisions any new app or an enhancement, feature or bug fix in an existing app, the basic workflow goes like this:
1. Diagnose the problem
The Applied techs are problem solvers. When you have a problem they haven’t helped solve before, they’re anxious to discuss it and figure out the solution. This was the case with 360 Sync, and I’m sure you can relate to this. When I was a project engineer, I was moving files from New Forma to our Windows server, to SharePoint, and to Autodesk BIM 360. Doing it manually three times every day, it took me about an hour a day to perform this mindless, redundant task. I always thought there had to be a better way. That redundancy was a broken workflow in my industry – a problem that countless companies faced.
2. Document the current workflow
Once we diagnosed the problem, we needed to look at how users were attempting to solve the problem on their own. What could be done better? What parts of a workaround seemed to work well? We catalogued the picks and clicks, what worked and what didn’t. We kept track of workflows – even the silly ones – so we could review them later. Although users might be embarrassed to admit their workarounds because they think the solution is obvious to a developer, it often is not obvious. The workarounds can help an experienced developer envision a way to the solution.
3. Determine the desired state
There’s not a lot of fun in the process for anyone up to this point. But after documenting the current workflows, the fun really started. Once we determined what users hated and the workflows that seemed to work, we could start concentrating on how the problem would best be solved. This is where the development team, with leading questions, went to work to discover a solution to the problem. In the case of 360 Sync, I was paired with one of the developers and, with my input, Applied Software built the world-class app 360 Sync, which moves files from Windows to BIM 360 on demand or automatically on a schedule.
Once we determined how the issue could be solved, it was time to think about delivery. The first licenses of 360 Sync were available in 2015. Immediately, users liked 360 Sync because it solved the redundancy of moving files and, as a bonus, it’s easy to use, it saves time, it’s reliable, and it’s cost efficient.
Users had a problem. Applied diagnosed it and solved it.
Contact Applied today for a demo of 360 Sync. Ditch the redundancy and get some time back in your day.
Applied Software can help
If you’ve got a problem, Applied Software can help solve it. We will diagnose the problem, document your current workflow, determine the desired state, and deliver it on time. Maybe it’s a problem that a ton of users have; maybe it’s a unique problem that your company needs to solve; maybe it’s a way of doing things that has never been done before. For more information on custom apps, see the Applied Software blog for the article, “How to tell if you need a custom app.” Whatever the issue is, Applied can be your teammate in solving your problem.